Corrupted Archive

If you receive the message saying that your .wpress archive is broken/corrupted;

  1. Re-download the .wpress backup from your exported site through FTP (instead of downloading from the Download Button, login using FTP and download the backup file directly from wp-content/ai1wm-backups)
  2. Upload the file that you extracted in step 1. using “Import from File” or upload it to wp-content/ai1wm-backups via FTP, and then restore it from the Backups section – please watch https://www.youtube.com/watch?v=mRp7qTFYKgs for more details

If you have takne the above described steps and still encounter the issue, please contact us at support@servmask.com.

61 Comments

  1. abhi

    HI Pim J,

    Please help me…..i created a backup on 8 aug 2016 and imaorted and every thing was fine

    my site git with a virus so i deleted the WordPress site and tried to import and restore the same .wpress file now it shows archive corrupted

    Kindly help i dont have any back for my site other than than .wpress file

    is it due to the version change in last 30 days, Please help

  2. Silvère

    Hi.
    I just bought the unlimited extension, and dot the “Corrupted Archive” message.
    So, I tried the above instruction, and now I’ve got a “The file is too large for your hosting plan.” message.
    I can assure you that disk space and database space are more than adequate.

    Can you help?

    Thanks.

  3. Dannie

    I got this error, when trying to import. I also tried to copy the file to the backup for import, but it still says corrupted archive.

    I do not have ftp access on the old hosting. But I have downloaded the file twice with different download managers and the size is 100% identical.

    The file is 9gb so trying too many times is not really an option – especially if issues are related to something else than the transfer.

    The question is, is there a way to extract the content of the 9gb file? Or can you help me in anyway?

    Thanks in advance.

    1. Pim J

      Hi ashraf,

      I am sorry for the inconvenience.
      How did you download your backup file – from the download button or using FTP?

  4. Chick

    Im hoping this is not a waste of money and especially time. Im getting the Corrupted Archive message. This took close to 6 hours to upload, so I really need help here.

    1. Pim J

      Hi,

      I am sorry for the inconvenience.
      How large is your backup?
      Did you download it from the download button or directly from wp-content/ai1wm-backups using FTP?

  5. Mark

    Same as everyone else… Uploaded & ftp’d the .wpress up from 2 different sites & still the same problem & message.

  6. Prafull Malviya

    Hello, please i download the file using All in One WP migration, removed everything from the previous host, only to try importing it and received “Corrupt file” Please this is important. What do i do?

    And how do I send you me backup on your email address support@servmask.com ?

  7. Banana

    Wanted to say that this worked for me. It was awesome that the error that popped up linked to this page, and then the instructions here helped!

    Thanks very much!

  8. zeke woollett

    Hi – I’ve tried all sorts of methods (ftp/download/upload) with 2 different backup files and still get the same “corrupt file” error message – anything else I can try?

  9. Nori Nao

    I will always patronize All in One Wp Migratin.
    I purchased a paid version for data restoration this time. However, an error occurs at the end and it does not complete.
    It is very important data.
    I want to recover data somehow.
    I am seeking your help.

    Thank you.

      1. Nori Nao

        Hi Lesley

        Thank you for your reply.

        We have not yet recovered data.

        I am very happy if you can help me.

        I uploaded the backup file [nori_nao_2018_03_22.wpress] from http://traktor.servmask.com ?, but I will not move forward from the message [99% read from archive].

        How should I do?

        Thank you.

        Nori Nao

  10. Leo Faltin

    Hi,-
    received “file corrupted” in both cases, too:
    1. exporting to local file & importing from there via Plug-Ins under present & future host;
    2. downloading to local file from present & uploading from there to future host via FTP, then restoring from wp-content/ai1wm-backups/ via backup function.
    Is there any hope to get that working? File size is about 300MB.
    Cheers, Leo
    PS: the website given below is the present one

  11. Salman

    Hi – I have tried all sorts of methods (ftp/download/upload) with 2 different backup files and still get the same “corrupt file” error message – anything else I can try?

    1. Lesley Arnold

      Are you able to take a new backup and download then upload with FTP? if you need more help, please email support at servmask.com where we can help you further.

  12. mauwiks

    Unable to import
    The archive file is corrupted. Follow this article to resolve the problem.

    Alreday tried import from plugin and restore (via ftp upload) but still doesn’t work.

    Kindly assist. 🙁

    1. Lesley Arnold

      Sorry to hear that you are having issues
      Could you email us at support at servmask dot com with the ,wpress file and the contents of the error log? The error log is at wp-content/plugins/all-in-one-wp-migration/storage/error.log

    1. Lesley Arnold

      Hi Paul

      Could you send us the files or links to them – support at servmask dot com. We can take a look for your.

  13. Jackiel

    Hi,

    I follow the instructions the video, and get this message:

    “Unable to import
    The archive file is corrupted. Follow this article to resolve the problem.”

    Can help?

    Thanks!

    1. Lesley Arnold

      The best option for a corrupted archive is to take a new backup. If you are not able to do this, please contact our support team.
      Thanks
      Lesley

  14. Thanit

    Hello I’m found issue a

    Unable to import
    The archive file is corrupted. Follow this article to resolve the problem.

    when I export site a success and import to site b show error Unable to import I’m try method video your youtube. result same error.

  15. Mary Y

    hello, i have purchased this

    Tried to upload via the website, then tried the ftp version
    then tried to download the ftp version then reupload via ftp
    and the file just says” Restoring 8771 files…
    100% complete” and has not moved from that all night

    1. Pim J. Iliev

      Hi Mary,

      I am sorry for the inconvenience.
      What is your PHP version?
      If your migration appears to be getting stuck, can you try to open another browser tab of your website and let us know what you find?

      Thank you!

  16. Josh

    Same issue as everyone else. Really sad I spend $70 on this plugin.
    Uploaded via FTP and restored.. still says file corrupted.

  17. Radhakrishnan

    Unable to import
    The archive file is corrupted. Follow this article to resolve the problem.

    this is the message i import my database file which is export from existing site. i want to import the datas to the newsite. pls help me and give any ideas what i need to do.. I am used all-in-one-migration wordpress plugin.

    my website address is http://www.thiruvalluvan.online

    i want to transform the data from to http://www.thiruvalluvan.com. i expect your reply.

    thank you

    with regard,
    Radhakrishnan

    1. Pim J. Iliev

      Hi syamsul,

      Your backup was not fully downloaded from the source site.
      Instead of downloading it from the download button, please log in using cPanel or FTP and download it from the wp-content/ai1wm-backup folder.

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