If you receive a message indicating that you have a broken or corrupted .wpress archive:
- Re-download the.wpress backup from your exported site via FTP (rather than using the Download Button, login via FTP and download the backup file directly from wp-content/ai1wm-backups).
- Upload the file extracted in step 1 using “Import from File” or FTP it to wp-content/ai1wm-backups. Then, restore it from the Backups section. Please watch https://www.youtube.com/watch?v=mRp7qTFYKgs for more details.
If you have followed the steps outlined above but are still experiencing problems, please contact us at support@servmask.com.
I tryed https://www.youtube.com/watch?v=mRp7qTFYKgs , but I had same result.
Could you have any ideas?
Hi Tetsuya-san,
I am sorry for the inconvenience.
What issue are you having on import?
HI Pim J,
Please help me…..i created a backup on 8 aug 2016 and imaorted and every thing was fine
my site git with a virus so i deleted the WordPress site and tried to import and restore the same .wpress file now it shows archive corrupted
Kindly help i dont have any back for my site other than than .wpress file
is it due to the version change in last 30 days, Please help
Hi abhi,
I am sorry to hear that your site got hacked.
Would you mind sending your .wpress backup to support@servmask.com, so we can try importing it on our end?
Hi.
I just bought the unlimited extension, and dot the “Corrupted Archive” message.
So, I tried the above instruction, and now I’ve got a “The file is too large for your hosting plan.” message.
I can assure you that disk space and database space are more than adequate.
Can you help?
Thanks.
Hi Silvère,
I am sorry for the inconvenience.
Are you on GoDaddy?
Could you send us an email to support@servmask.com for premium support?
I got this error, when trying to import. I also tried to copy the file to the backup for import, but it still says corrupted archive.
I do not have ftp access on the old hosting. But I have downloaded the file twice with different download managers and the size is 100% identical.
The file is 9gb so trying too many times is not really an option – especially if issues are related to something else than the transfer.
The question is, is there a way to extract the content of the 9gb file? Or can you help me in anyway?
Thanks in advance.
Hi Dannie,
I am sorry for the inconvenience.
Yes, could you send me an email to support at servmask.com?
i have the same problem after waiting 4hrs
Hi ashraf,
I am sorry for the inconvenience.
How did you download your backup file – from the download button or using FTP?
Am Also Getting Same Issue Downloaded Backup File 2 Times. still same issue :/
Hi Rahul,
I am sorry for the inconvenience.
What issue are you having on download?
Im hoping this is not a waste of money and especially time. Im getting the Corrupted Archive message. This took close to 6 hours to upload, so I really need help here.
Hi,
I am sorry for the inconvenience.
How large is your backup?
Did you download it from the download button or directly from wp-content/ai1wm-backups using FTP?
Same story as others here >2GB archive ftp’ed up as backup to new site and still getting corrupt archive message, need some help please.
Same as everyone else… Uploaded & ftp’d the .wpress up from 2 different sites & still the same problem & message.
Hi Mark,
Were you able to import the site successfully?
Worked for me! Thank you!
Hello Jeroen
Could you provide us with the solution ? as i have the same problem and i can’t solve it yet .
thanks.
Hi.
My backup file size is 209mb. I backed up yesterday. Now while restoring, it shows an error “CORRUPTED BACKUP”. Kindly help.
Hi bishnu,
Could you let me know how you downloaded your backup – from the download button or using FTP?
using the download button.
How can I at least get back my posts?
Is there any way to convert it to .zip backup?
How can I restore my website properly?
Hi Isaiah Joe,
I am sorry for the inconvenience.
Could you send your .wpress backup to support@servmask.com, so we can take a look?
Hello, please i download the file using All in One WP migration, removed everything from the previous host, only to try importing it and received “Corrupt file” Please this is important. What do i do?
And how do I send you me backup on your email address support@servmask.com ?
Hi,
I am sorry for the inconvenience.
You can share it on Wetransfer or any Cloud storage you are using and send it to support@servmask.com
Thank you!
Wanted to say that this worked for me. It was awesome that the error that popped up linked to this page, and then the instructions here helped!
Thanks very much!
Hi – I’ve tried all sorts of methods (ftp/download/upload) with 2 different backup files and still get the same “corrupt file” error message – anything else I can try?
Got it – forgot to turn off Sucuri Security first – all good now!
Hi There
I also got the Error message, file corrupt then downloaded it via FTP, uploaded it again and still not working. please help urgently. File size = 417MB
Kind Regards
I tried and it worked. Thanks so much
I will always patronize All in One Wp Migratin.
I purchased a paid version for data restoration this time. However, an error occurs at the end and it does not complete.
It is very important data.
I want to recover data somehow.
I am seeking your help.
Thank you.
Hi Nori
Did you have success in uploading your website?
With important issues it is best to contact us via email at support at servmask.com
Could you load your exported file to http://traktor.servmask.com?
Kind Regards
Lesley
Hi Lesley
Thank you for your reply.
We have not yet recovered data.
I am very happy if you can help me.
I uploaded the backup file [nori_nao_2018_03_22.wpress] from http://traktor.servmask.com ?, but I will not move forward from the message [99% read from archive].
How should I do?
Thank you.
Nori Nao
Hi,-
received “file corrupted” in both cases, too:
1. exporting to local file & importing from there via Plug-Ins under present & future host;
2. downloading to local file from present & uploading from there to future host via FTP, then restoring from wp-content/ai1wm-backups/ via backup function.
Is there any hope to get that working? File size is about 300MB.
Cheers, Leo
PS: the website given below is the present one
Hi Leo
Can you drop your file in to http://traktor.servmask.com and see if you can view the contents?
Regards
Lesley
Hi – I have tried all sorts of methods (ftp/download/upload) with 2 different backup files and still get the same “corrupt file” error message – anything else I can try?
Are you able to take a new backup and download then upload with FTP? if you need more help, please email support at servmask.com where we can help you further.
No i have only old backup
Unable to import
The archive file is corrupted. Follow this article to resolve the problem.
Alreday tried import from plugin and restore (via ftp upload) but still doesn’t work.
Kindly assist. 🙁
Sorry to hear that you are having issues
Could you email us at support at servmask dot com with the ,wpress file and the contents of the error log? The error log is at wp-content/plugins/all-in-one-wp-migration/storage/error.log
I have 2 corrupted files. Downloaded via ftp. Could you check on your end?
Hi Paul
Could you send us the files or links to them – support at servmask dot com. We can take a look for your.
Hi,
I follow the instructions the video, and get this message:
“Unable to import
The archive file is corrupted. Follow this article to resolve the problem.”
Can help?
Thanks!
The best option for a corrupted archive is to take a new backup. If you are not able to do this, please contact our support team.
Thanks
Lesley
Hello I’m found issue a
Unable to import
The archive file is corrupted. Follow this article to resolve the problem.
when I export site a success and import to site b show error Unable to import I’m try method video your youtube. result same error.
Hi Thanit
Could you please contact our support team to help you with this https://help.servmask.com/knowledgebase/contacting-support/
Thanks
hello, i have purchased this
Tried to upload via the website, then tried the ftp version
then tried to download the ftp version then reupload via ftp
and the file just says” Restoring 8771 files…
100% complete” and has not moved from that all night
Hi Mary,
I am sorry for the inconvenience.
What is your PHP version?
If your migration appears to be getting stuck, can you try to open another browser tab of your website and let us know what you find?
Thank you!
Hi Pim,
Same thing here. Tried with both methods but still shows the file as corrupeted
Hi Jose,
Could you please contact us at support@servmask.com for further assistance?
I have tried for my site https://tamilmv.fm but unfortunately it will not work. it says corrupted file.
Hi,
Did you drop the file on https://traktor.servmask.com to see if you are able to browse the file?
Same issue as everyone else. Really sad I spend $70 on this plugin.
Uploaded via FTP and restored.. still says file corrupted.
Hi Josh,
Sorry to hear that this is not going smoothly for you.
Could you drag and drop your exported .wpress backup here https://traktor.servmask.com and let us know if you are able to browse the files?
If you have our premium extension, please contact us directly at support@servmask.com
Unable to import
The archive file is corrupted. Follow this article to resolve the problem.
this is the message i import my database file which is export from existing site. i want to import the datas to the newsite. pls help me and give any ideas what i need to do.. I am used all-in-one-migration wordpress plugin.
my website address is http://www.thiruvalluvan.online
i want to transform the data from to http://www.thiruvalluvan.com. i expect your reply.
thank you
with regard,
Radhakrishnan
Hi Radhakrishnan,
Have you tried to drag and drop your backup here https://traktor.servmask.com?
If so, what did you get?
Hi,
I’m also encounter the same problem with corrupt backup.
I’ve tried to drag and drop my backup at https://traktor.servmask.com.
now its stuck at “94% read from archive” forever. Please advice. urgently
Hi syamsul,
Your backup was not fully downloaded from the source site.
Instead of downloading it from the download button, please log in using cPanel or FTP and download it from the wp-content/ai1wm-backup folder.
i have deleted my site and backup is producing this error how can i mange it now
Hi Abdul,
Please reach out to us at support@servmask.com
i have deleted my site and backup is producing this error how can i mange it now please tell me the solution
Try to open the backup in traktor: https://traktor.servmask.com
If it loads fine, try to upload the file again, if it does not load, the archive has not been downloaded fully and cannot be restored.
Hi, I’m experiencing the same problem. I put the backup to open in “”Traktor” and stopped in Reading…
100.00%. What does that mean? Need help. Thanks
It means that the archive did not download properly. You will have to redownload it. Try using a Download Manager like uGet.
ik heb mijn site verwijderd en de back-up produceert deze fout hoe kan ik het nu oplossen, vertel me de oplossing?
Ik heb de back-up in traktor geopend en daar krijg ik geen fout melding te zien
Wat nu?
Neem contact op met ons ondersteuningsteam: https://servmask.com/contact-support
Hey! my file is not uploaded what should I do now?
Please contact our support for assistance: https://servmask.com/contact-support
Hey i downladed the backup in .wpress format and tried uploading it for my site and it was uploaded to 100% too while checking the compatibility with plugin it shown error and failed, i have migrated site to new hosting the data is no longer available to downloads for me !! help me
Please contact our support for assistance: https://servmask.com/contact-support
I have the same issue and I took the backup of the website on 30 September and now I want to migrate the website, and i am not able to do migration even the file is not affected by the virus.
i really to do the migration because my website is done
Please contact our support for assistance: https://servmask.com/contact-support
Yesterday I made a backup, I had to delete my wordpress due to a situation with the hosting. I’m trying to import and I get a notification that the file is corrupt. I tried with previous backups and the same thing appears.
Please contact our support for assistance: https://servmask.com/contact-support
Hello accept greetings was trying to upload my file and it says corrupt please can i have some assistance is the only backup i have for my website .
Please contact our support for assistance: https://servmask.com/contact-support
Hello,
I have an issue with migrating data it’s getting me an error “the file was corrupted”. I tried both places but it’s given me an error
Please contact us here – https://servmask.com/contact-support