If you receive a message indicating that you have a broken or corrupted .wpress archive:
- Re-download the.wpress backup from your exported site via FTP (rather than using the Download Button, login via FTP and download the backup file directly from wp-content/ai1wm-backups).
- Upload the file extracted in step 1 using “Import from File” or FTP it to wp-content/ai1wm-backups. Then, restore it from the Backups section. Please watch https://www.youtube.com/watch?v=mRp7qTFYKgs for more details.
If you have followed the steps outlined above but are still experiencing problems, please contact us at firstname.lastname@example.org.