What to do if “Restoring database” is running for too long

1. While on “Restoring database”, leave the plugin running for 15 minutes
2. After 15 minutes, open another tab and try to login to wp-admin with WP Admin username/password of the exported site
3. Go to settings -> permalinks and save the permalinks structure twice
At this point your website should be successfully migrated.



  1. Toon Verhoeven

    Dear servmask,

    After 15 minutes I’m not able tot open te site in a new tab, the page stays empty.
    I’m trying to import on my Localhost (via MAMP). In the past I had no problems but this time it’s not working.
    Do you have any suggestions?

    1. Pim J

      Hi Toon,

      Could you increase max_execution_time, post_max_size, upload_max_filesize, max_input_time and memory_limit to the maximum allowed values?

    1. Pim J

      Hi Toon,

      Yes, you can do that. How large is your database? Could you try exporting from your old site using Advanced Options (export only database) and let me know how big it is?

    1. Pim J

      Hi Toon,

      Could you increase your max_execution_time and max_input_time to 300, and memory_limit to 256M?
      If it is possible for upload_max_filesize and post_max_size, they should also be increased to 256M.

  2. Helal

    I have exported my site with your plugin and it’s size is 1.35 GB so I can’t import it to another hosting by free version. If I purchase ‘Unlimited’ extension, can you ensure me that it will work? Please let me know. Thanks

    1. Pim J

      Hi Helal,

      Thank you for reaching out.
      Have you used our plugin on this site before? What hosting is it hosted with?

  3. Billy

    I have tried importing a website to my localhost server. I just sits on restoring database, for 3 days now. When I try to open another window to get to the wp-admin it will not let me go there, sends me off to a search engine page. Is there anyway to force it to get to the wp-admin login page. I bought the full version plugin and it does not work on 3 sites I have tried to use it on. I need some help!

  4. Matt

    I’m getting the following error when I try to access any page other than the homepage of my site after importing, including the /wp-admin page

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

  5. Cindy

    I just tried using this plugin on a 5 page website – super easy, right?

    Well it hung up on Import (just my luck) and now I can’t login ANYWHERE, or SEE anything, except text (no theme) on one page.

    I see the files via FTP, but what the heck!!!>???

  6. Camilo

    We have used this Plugin for more than a year now. But We had a problem with the server finishing the year 2016 and now that we are uploading the “backup” it keeps running forever. We have rebooted the server more than 10 times and it has reached “88% complete” but it just stops there and the website goes down, so there is no way we can access to the wp-admin. We will really like some help because we use this plugin in several websites and until now it has always worked well.

  7. Lawrence

    I’ve tried my best with this plugin but I cannot get it to work. Stuck at 49% restore whether I try to import or restore the backup file. I really want to like this plugin but it just doesn’t work for me.

    My website backup is only 295Mb so it can’t be a size issue.

  8. Rohit D

    Hello, I am using latest version of all in one migration extension plugin to move my wordpress site from godaddy to aws. the backfile file is1.88GB. When I import the file to the new aws instance using bitnami wordpress it get’s stuck while restoring the database and the wheel keep spinning. Can somebody help me fix this problem?

  9. PONS

    Hi there,

    I’m using the premium unlimited version.

    I have the exact same problem when importing a .wpress to my new hosting :
    It get’s stuck while restoring the database and the wheel keep spinning. I tried opening a new tab with no success.
    I can send credentials when you send me a support mail.

    Please let me know how to fix the issue

  10. James


    The issue I am having has arisen twice now, but it seems that the Servmask Support prefers to solve the issue per email rather than give the solution to the public…

    I am attempting to migrate to a local install (MAMP), and am having the same issues as Toon and Billy mentioned above:
    – “Restoring Database” runs endlessly
    – within Local Directory all files seem to be complete
    – Database im myPHPAdmin seems to be complete
    BUT, when I attempt to open wp-login in a second tab I recieve a HTTP ERROR 500: The localhost page isn’t working

    I attempted to “disable” all plugins (aside from all-in-one wp migration) by renaming each folder name.

    Does this even Plugin work for a local install?

  11. Rob

    Heavy sigh…I too am experiencing the endless loop of Restoring database. This is on a local install so no website address. Opened a new tab and only got the starter wp site, nothing from the imported site. Such promise on the initial execution, and this really is too bad because it’s such an elegant solution – but does not seem to be pulling off its most important function

    1. Rob

      Update: as may be typical – it’s highly probable that I’d proceeded with a configuration error on my localhost. After reconfiguring a clean localhost install – AND using PHP v. 7.1.12 (vs 7.2.1 in initial import, which failed), the second go around worked PERFECTLY. This was a 382MB site and the process finished up within 15 seconds. So…moral of story – check your settings, and maybe don’t go with the most current version of PHP (certainly stay above 7).

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