This message appears because the file you are attempting to import/export is larger than 2GB and you are using 32-bit PHP.
Files larger than 2GB are not supported by 32-bit PHP.
You can either:
1. (Recommended) Install PHP 64-bit. PHP 7 is the first official version of PHP with 64-bit support for Windows, and it is available for download from PHP’s official website: http://php.net/downloads.php
– or –
2. Limit the size of your backup.
If you need help reducing the size of your backup, please contact our support team at support@servmask.com.
Hello good afternoon
On a local server how do I change my PHP to 64 bits?
Hi Carlos,
What is your WordPress localhost software?
Hello Pim, thanks for answering. My operating system is Windows 10 64 bit and my WordPress localhost software is XAMPP Control Panel v3.2.2
Hi, I am using PHP 7 on windows 7 64 Bit using Xampp but still having an error “Your PHP is 32-bit. In order to import your file, please change your PHP version to 64-bit and try again.” any help?
Hi Fzal
You will need to reduce the size of your backup to under 2GB
That is such a funny answer. We are in 2018. DO you mean to say that people should delete all their Data and then export?
Arvind,
No, we do not recommend people to delete their data.
Instead, we recommend people to use PHP 64 bit.
These are limits imposed by the PHP programming language.
If you see this message then your install of PHP is not 64-bit. Look into it.
Hello, how do I solve this error, my backup for 4 GB.
Unable to import Your PHP is 32 bits. To import your file, change your version of PHP to 64 bits and try again. Technical details.
Thank you
Hi Oscar,
Are you using our Unlimited Extension?
If so, could you reach out to us at support@servmask.com.
Thank you!
i had the same problem. Backup with macos and test with Windows 7 XAMPP and MAMP.
But i found a 64-bit (PHP) Version for Windows 7.
https://bitnami.com/stack/wamp/installer (Download for Windows 64-bit)
This running perfect with Backup > 2GB.
Thank you for sharing this @Reiko
Hi. I just purchased and am using the Unlimited version, and have had no problem with the backup of 1.98 GB, but continue to get the 512 MB maximum size error. I’m running on a LAMP stack on the Raspberry Pi, which uses a an ARM processor but 32-bit Raspbian OS. So, I can’t upgrade to the 64 bit PHP at the moment. If the 2GB size is the problem, what’s the easiest way to make smaller backups? Do I need to move a bunch of content (e.g, jpgs and mp4s) into my home directory, run the backup/restore, and then copy those files back to the appropriate directory?
Thanks, and let me know the best approach.
Manning
Update all extensions to their latest version then if you keep getting this problem, reach over to the support team here https://servmask.com/contact-support