You might notice that when you restore your backup which contains Oxygen builder plugin, the website content may not display as expected. This is a common issue with Oxygen builder. This article gives you a guide on how to fix this issue.
- Locate Oxygen from the admin menu options in your WordPress dashboard. From there, select the “Settings” option
- Navigate to the Security tab and select “Sign All Shortcodes”
- On the next page, first check off that you have made a complete backup of the site, and then select the post types that you would like to resign shortcodes for.
Typically, you only need to select page or posts for this process, as those are the content types that are impacted by migrations and other things that cause structural problems with the Oxygen site.
Click the start short code signing process, and you’ll be greeted with a log of all the posts that have had their shortcodes resigned.
Once the process is finished, navigate to the front end version of the website, and the issue should be resolved.
If you are still unable to identify the source of the problem, our support team will come to the rescue. You can reach us at email@example.com.