Unsupported Hosting Providers

This is a list of hosting providers found to have problems while using All-in-One WP Migration.

Hostgator

Unfortunately, we are not able to provide support to Hostgator users since Hostgator violates our license (breach of our license agreement).

One.com

There is a maximum file size restriction of 128MB on One.com shared hosting. While archiving the website, when you reach 128MB, the plugin will get stuck and will be unable to complete the export.

Is there a workaround? Right now, there is no workaround.

OVH

There is a maximum file size restriction of 2gb on OVH. While archiving the website, when you reach 2GB, the plugin will get stuck and will be unable to complete the export.

FSData

There is a maximum file size restriction of 2gb on FSData. While archiving the website, when you reach 2GB, the plugin will get stuck and will be unable to complete the export.

Hosts.cx

Whilst not a hosting provider, this service allows you to see a website before you move your DNS to the new site. Unfortunately, it also renames your backup file, preventing a restore.

WEDOS.cz

This hosting restricts an upload on their server. If you try to import with the plugin, the upload will hang.

Kinsta

This hosting has decided to not allow the plugin for unknown reasons – if you would like to use the plugin, write to them and request them to enable the plugin for your account

7 Comments

  1. Catch

    This makes me wonder, since the WP plugin page says:
    “Bypass all upload size restriction
    We use chunks to import your data and that way we bypass any webserver upload size restrictions up to 512MB – commercial version supports up to 5GB.”
    What am I misunderstanding here?

    1. Yani I

      All hosting providers have upload restrictions. That means, you are limited to upload files of certain size. On most hosting plans, that restriction is 1MB but I’ve seen plans where the restriction is 10MB. The plugin divides the exported file into chunks, 512KB each, that can then be uploaded to your server without encountering these upload restrictions.

      We will need to change the language to explain this better in our readme file.

      1. Mike Ray-Jones

        I still don’t understand. 512kB is far less than the limits on both one.com and Strato, so why do they have a problem? Incidentally the import is also failing on my own shared host (123-Reg.co.uk) which has an upload_max_filesize = 8Mb.

      1. Pete Magee

        Hi Torste,

        Yes I also upload a back-up via FTP from my Localhost (MAMP) and restored it to the one.com web host – works fine.

        The problem is that one.com will not allow you to back-up your website with this, or any other tool, so once you have it there you can’t take back-ups – not very practical!

        I spoke to one.com and they recommended doing SQL database backup and use FTP to back-up files 🙁

  2. Metaxia

    I just hope that all the customers of ONE.COM and STRATO.EU place requests to the hosting providers to adapt their size restriction or program a loophole for the plugin to work?

    I have just filed such a request to one.com and hope that they receive many more!!!!

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