Unsupported Hosting Providers and Themes

  • Created:
  • / Author: Yani I
  • / Comments: 7

This is a list of hosting providers found to have problems while using All-in-One WP Migration.

Hostgator

We are NOT able to provide all kinds of support to Hostgator users since Hostgator violates our license (breach of license agreement).

SiteGround

This hosting provider doesn't allow users to change the file limits.

One.com

There is a maximum file size restriction of 128MB on One.com shared hosting. 
While archiving the website, when you reach 128MB, the plugin will get stuck and will not be 
able to complete the export. Is there a workaround? Right now, there is no workaround.

Strato

On export: there is a maximum file size restriction of 1GB on Strato. 
While archiving the website, when you reach 1GB, the plugin will get stuck and will not be able to complete the export. 
Is there a workaround? Right now, there is no workaround.

On import: there is some kind of firewall/server restriction that prevents the plugin from 
uploading the backup via "Import from File". Is there a workaround? No, please contact 
Strato helpdesk for assistance

OVH

There is a maximum file size restriction of 2GB on OVH. While archiving the website, 
when you reach 2GB.
The plugin will get stuck and will not be able to complete the export. 
Is there a workaround? Right now, there is no workaround

HostPapa

There is a maximum file size restriction of 141MB on HostPapa.
While archiving the website, when you reach 141MB, the plugin will get stuck and will not be 
able to complete the export. Is there a workaround? Right now, there is no workaround.

FSData

There is a maximum file size restriction of 2GB on FSData. While archiving the website, when you reach 2GB.
The plugin will get stuck and will not be able to complete the export. 
Is there a workaround? Right now, there is no workaround.

Hosts.cx

Whilst not a hosting provider, this service allows you to see a website before you move your DNS to the new one.
Unfortunately, it also renames your backup file, preventing a restore.

WEDOS.cz

This hosting restricts an upload on their server. If you try to import with the plugin, 
the upload will hang.

Kinsta

This hosting has decided to not allow the plugin for unknown reasons 
– if you would like to use the plugin, write to them and request them to enable the plugin for 
your account

Pantheon

This Hosting provider doesn't allow users to change the file permission when user exceeds 
the disk space.
A list of unsupported themes/demos can be found below;

Classiads, ClassiadsPro and all from DesignInvento

We are not able to provide any kind of support to their users. Please contact them directly for assistance.

7 Comments

  1. Reply
    Catch

    This makes me wonder, since the WP plugin page says:
    “Bypass all upload size restriction
    We use chunks to import your data and that way we bypass any webserver upload size restrictions up to 512MB – commercial version supports up to 5GB.”
    What am I misunderstanding here?

    1. Reply
      Yani I

      All hosting providers have upload restrictions. That means, you are limited to upload files of certain size. On most hosting plans, that restriction is 1MB but I’ve seen plans where the restriction is 10MB. The plugin divides the exported file into chunks, 512KB each, that can then be uploaded to your server without encountering these upload restrictions.

      We will need to change the language to explain this better in our readme file.

      1. Reply
        Mike Ray-Jones

        I still don’t understand. 512kB is far less than the limits on both one.com and Strato, so why do they have a problem? Incidentally the import is also failing on my own shared host (123-Reg.co.uk) which has an upload_max_filesize = 8Mb.

      1. Reply
        Pete Magee

        Hi Torste,

        Yes I also upload a back-up via FTP from my Localhost (MAMP) and restored it to the one.com web host – works fine.

        The problem is that one.com will not allow you to back-up your website with this, or any other tool, so once you have it there you can’t take back-ups – not very practical!

        I spoke to one.com and they recommended doing SQL database backup and use FTP to back-up files 🙁

  3. Reply
    Metaxia

    I just hope that all the customers of ONE.COM and STRATO.EU place requests to the hosting providers to adapt their size restriction or program a loophole for the plugin to work?

    I have just filed such a request to one.com and hope that they receive many more!!!!

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